FAQ

Where is the store based?

This shop is managed by White Squirrel, out of Everett, WA.

How long will it take to receive my order?

Sometimes, like when we launch a new product or open the store, we get a higher than usual volume of orders. We're working as fast as we can to get the shipments out, and we appreciate your patience.


All orders will be sent with tracking numbers and you should receive an email from the shop with that info as soon as your item ships.


Once shipped, most domestic orders take anywhere from 2 to 10 business days to arrive depending on the efficiency of your local postal service. International shipping delivery times may vary between 2 and 12 weeks.

Do you ship pre-ordered items separately?

We hold the entire shipment until all items are available to be shipped. If you would like us to ship your pre-ordered items separately, please let us know by email.


Why are the hats and shirts shipped separately from the prints and pins?

At this time, the hats and shirts are fulfilled and printed on demand by a 3rd party supplier Printful. For all US-based shipments, you should receive a tracking number once your apparel has shipped. For international customers, please refer to Printful’s international shipping details.


Do you accept orders placed outside of the US?

Yes, we do! Please be advised that shipping costs are considerably higher, and unfortunately, that is beyond our control. If you do end up being over-charged for shipping, any additional charge will be refunded.